Winding the watch manually Turn the crown clockwise. Only do 1-5 full rotations or until you meet slight resistance. More and you risk breaking the movement.

• Movement: SZ3003 mechanical
• Water resistance: None
• Battery: Battery free
• Glass: Plastic
• Case material: Metal alloy
• Chain material: Metal alloy
• Nickel free: Yes
• Crown height: 15 mm
• Chain length: 38 cm
• Case diameter: 45 mm
• Case thickness: 15 mm
• Weight: 69 g

Most watches have some level of water resistance. If your watch isn’t water resistant, it may be able to handle small splashes, but don’t risk it. If it has a leather band, don’t get it wet.

• Do not move the crown or push any buttons when your watch is in contact with water, as this may let water enter the case.
  
• If your watch is not water resistant, dip a cotton swab in a bowl of warm water with a drop or two of soap in. Squeeze the tip of the cotton swab to remove most of the water and gently rub the case.
  
• If your watch is water resistant, soak a soft cloth in a bowl of warm water with two drops of mild washing-up liquid added. Wring most of the water out of the cloth and gently rub the case with it.
  
  

Pocket watches are designed to be carried around in your pocket and rarely feature significant water resistance.

• Remove the chain from the watch.
• With a soft cloth, gently wipe the chain down to remove any dirt, dust, or fingerprints.
• If it needs a deeper clean, rub the chain gently with a lint-free cloth soaked in warm water with a drop or two of mild soap in it.
• Use a soft brush such as a toothbrush to clean between the links and other hard-to-reach places if necessary.
• Always dry your chain with a soft towel after cleaning, as this will remove pollutants and prevent water spots or stains from forming.
• Let it air-dry overnight.

• Store your watch in a dark, dry place to avoid corrosion and discolouration of the dial.
• Always replace the battery on a quartz watch as soon as it runs out. With time, an empty battery may start leaking, damaging the watch’s movement.
• Run mechanical watches at least two days a year to prevent gears and cogs from sticking.
• You should always get your watch serviced by a professional every 3 years.

Rule of thumb: Make sure your watch is the last thing you put on and the first thing you take off.

• Take your watch off and store it safely before engaging in any activity that could damage it.
• Take it off before engaging in any activity likely to make you sweat.
• Take it off before you shower, bathe, or go for a swim.
• Take it off before cooking or cleaning.
• Take it off before you go to bed.
• Don’t expose your watch to chemicals such as cologne, sunscreen, perfume, chlorine, hair gel, etc., as these can discolour, stain, or dull surfaces.
• Try to store your watch separately in a soft enclosure to prevent scratching and rubbing.
• If your watch has closures or clasps, close these to prevent tangling.
• Keep your watch stored in a dry, dark place, and avoid heat fluctuation.

If you take care of your watch and store it correctly, you should enjoy years of precision timekeeping. But even with the best care possible, you may find that your watch needs some extra attention from time to time.

Below are some common issues. If you can’t find what you’re looking for, our Customer Service team is only an email or a phone call away.

To keep the warranty on your watch valid, don't expose it to water past the rated limit and make sure you keep the receipt.